Job Description

Job Description

Job Description

SUMMARY :

Responsible for the preparation of all Ice Cream, deserts and coffee drinks during an assigned shift, in accordance with company specifications and standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES : This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.

• Responsible for preparing, Ice Cream, deserts and coffee in Sprinkles in accordance with established recipes.
• Performs as a team member with pertinent Company Employees in producing a smoothly and efficiently run operation on a scheduled shift.
• Responsible for receiving payment for coffee, Ice Cream and deserts from Customers in a prompt and courteous manner.
• Performs necessary tasks to service customers, i.e. taking and filling all food and drink orders

Follows all recipes and control procedures.

• Responsible for maintaining a consistent and regular attendance record.
• Handles any Customer complaints and resolves them quickly and courteously.
• Participates as a team member with pertinent company Employees in producing a smoothly and efficiently run operation that meets the highest standards of Customer Services.
• Responsible for maintaining a clean and sanitary area at all times in full accordance with State Health Regulations.
• Responsible for taking and maintain Temperature logs.

QUALIFICATION REQUIREMENTS :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

High School diploma or GED and experience in a café or customer service oriented business preferred.

SPECIAL QUALIFICATIONS:

Strong organizational and interpersonal skills required.

LANGUAGE SKILLS:

Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals. Ability to write routine reports and correspondence.

REASONING ABILITY:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS :

The physical demands described here are representative of those that must be met by an Employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Employee is regularly required to use hands to finger, handle, or feel objects, reach with hands and arms; and talk or hear. The Employee frequently is required to stand and walk. The Employee is frequently required to lift up to 25 lb., and occasionally required to lift up to 50 lb. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT :

The work environment characteristics described here are representative of those an Employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Employee regularly works around mechanical moving parts. The noise level in the work environment is usually moderate to loud.

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