BILINGUAL HR MANAGER, HOSPITALITY Job at Landmark Hospitality Group, Houston, TX

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  • Landmark Hospitality Group
  • Houston, TX

Job Description

Job Description

OVERVIEW

Advanced Diagnostics Healthcare System/Landmark Hospitality Group is a healthcare and hospitality group with Hospitals and Clinics located in Houston and Dallas, and Restaurants in the Houston, Beaumont, Waco, and Dallas areas.

Landmark Houston Hospitality Group is dedicated to developing Houston’s historically significant properties into stylish hospitality venues for Houstonians and visitors to enjoy. Some of the venues include Hearsay Gastro Lounge located on Market Square - on the Green- Downtown and Hearsay on the Strand- Galveston. You can visit our website at We also own and operate the fashionably haute 51fifteen Restaurant & Lounge in the Galleria inside of Saks. You can visit our website at

JOB SUMMARY

Under the direction of the CFO and in collaboration with the executive leadership team for Landmark Hospitality Group and Hearsay / 51fifteen restaurants, the Human Resources Manager will apply knowledge, skills, and leadership abilities to ensure HR policies and procedures are implemented that support the company mission, goals and objectives. This role supports the development, implementation and promotion of programs, practices and policies & procedures that enable and support company success through a productive and engaged workforce.

In this role the HR Manager is knowledgeable in the field with the broad capability to lead and consult on all areas of human resources including, but not limited to, total rewards, talent acquisition, organizational development, employee relations and engagement, performance management, employee support services, HR administrative processes and related information systems, compliance with legal requirements and the development and management of individual and team performance. This position plays a critical role in employee morale and retention for Landmark Hospitality Group and Hearsay / 51fifteen restaurants.

DUTIES AND RESPONSIBILITIES

Recruitment & Onboarding : Attracting, hiring, and integrating staff for new roles.

  • Ensures the facilitation of effective new employee onboarding programs including practices to support retention. Responsible for on-boarding new employees in the payroll systems and software programs.
  • Leads focus on the attraction, engagement and retention of employees across the company. Provides research and data-based observations, recommendations and plans to identify issues and address improvement opportunities.
  • Collaborates on creating staffing plans that address the organization’s financial objectives, organizational changes and growth.

Training & Development : Creating programs to enhance service skills, performance, and leadership.

  • Provides effective communications that support leaders and staff awareness, education, and engagement.
  • Provides consultative advice to others to enable communications at all levels across the company and implements progressive employee communication methods.

Employee Relations : Handling complaints, fostering a positive environment, and resolving conflicts.

  • Manages processes and policies that provide organized, competent, supportive and timely HR services to all employees.
  • Maintains and protects confidentiality regarding all aspects of company, personnel, and strategic issues. Adheres to Confidentiality Policy.
  • Follows through on problems that may compromise effective job performance. Displays honesty and mutual respect when communicating with peers and other departments.

Compliance : Ensuring adherence to labor laws and regulations.

  • Ensures compliance with employment local, state and federal requirements as outlined by law.
  • Maintains positive working relationships and fosters cooperative work environment. Promotes adherence to the company compliance program.

Compensation & Benefits : Managing payroll, benefits, and monitoring fair pay

  • Tracks, monitors and reports HR metrics and proactively leads efforts to address trends and opportunities. Utilizes Human Resources Information Software to the company’s recordkeeping and management advantage.

Policy Development : Creating Human Resources policies and procedures

  • Serves as an HR business partner developing and implementing HR strategy and corresponding project/action plans that support the organization’s mission, goals and strategic plan.

Culture Building : Promoting a culture of service, inclusion, and alignment with company values.

  • Proposes and manages plans to address issues, make improvements, and support organizational and individual growth.
  • Applies the principles and values of customer service and continuous quality improvement while performing day-to-day activities of the position.

Performs other duties as assigned.

REQUIREMENTS

Minimum of 3 years’ experience Management position

Minimum 5 years’ experience as Generalist/Manager, Human Resource Manager role

2+YRS Hospitality experience highly preferred

Bachelor’s Degree, Master’s Degree preferred

Strong MS Office Suite, Word Excel, PPT

Clear Driving Record

Demonstrated ability to lead, inspire and develop individual and team talent

Excellent interpersonal and coaching skills

EDUCATION

  • Bachelor’s Degree, Master’s Degree preferred

CERTIFICATION, LICENSURE

  • N/A
  • Society Human Resources Managers (SCHM) certification is preferred

KNOWLEDGE SKILS AND ABILITIES

  • Strategic thinker with demonstrated abilities to develop, propose and lead the implementation of HR policies and programs and related initiatives.
  • Outstanding planning and project management skills.
  • Demonstrated ability to lead, inspire and develop individual and team talent
  • Broad knowledge and experience in employment law and compliance,
  • Critical thinker with business acumen
  • Above average oral, written communication skills and presentation abilities
  • Excellent interpersonal and coaching skills
  • Evidence of a commitment to maintaining confidentiality and building trust.
  • Strong knowledge and experience with the effective utilization of HR Information Systems and technology.

WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS

  • Position regularly requires use of hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell.Occasionally required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl.
  • Occasionally lifts and/or moves up to twenty-five (25) pounds.
  • Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, and depth perception.

Job Tags

Local area,

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