Chief Operating Officer (Kansas City) Job at Unlimited Logistics, LLC., Kansas City, MO

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  • Unlimited Logistics, LLC.
  • Kansas City, MO

Job Description

Direct message the job poster from Unlimited Logistics, LLC.

HR Director | Champion for People, Culture, and Growth | Unlimited Logistics

Reports to: CEO/Owner

Employment Type: Full-Time, Onsite

Position Overview

The Chief Operating Officer (COO) is the senior executive responsible for leading Unlimited Logistics brokerage and sales divisions, driving revenue growth, operational efficiency, and market expansion. Reporting directly to the CEO/Owner, the COO sets strategic direction, develops high-performing leadership teams, and ensures the companys revenue operations deliver exceptional results.

This role oversees sales leaders, and key account managers; focusing on strategic growth, customer retention, and carrier network optimization.

Key Responsibilities

Partner with the CEO/Owner to define company growth objectives and sales strategies.

Lead and mentor the Director of Brokerage Operations and sales leadership to meet revenue and margin targets.

Oversee brokerage operations, sales performance, and customer service quality.

Develop KPIs for revenue growth, operational efficiency, and profitability.

Negotiate major contracts with carriers, vendors, and strategic customers.

Monitor and guide the resolution of high-impact operational issues, including major cargo claims.

Ensure SOPs, pricing strategies, and operational processes align with company goals.

Foster a performance-driven, customer-focused culture across all revenue teams.

Qualifications

Bachelors degree in Business, Logistics, Supply Chain, or related field (Masters preferred).

10+ years in logistics, freight brokerage, or transportation sales; 5+ years in senior leadership.

Proven ability to lead leaders and manage revenue-generating operations.

Strong understanding of carrier procurement, 3PL operations, and margin optimization.

Experience in developing SOPs, performance metrics, and strategic growth plans.

Excellent negotiation, communication, and leadership skills.

Proficiency in logistics software and Microsoft Office Suite (TMS/WMS experience preferred).

Seniority level

  • Seniority level

    Executive

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Sales and Supply Chain
  • Industries

    Transportation, Logistics, Supply Chain and Storage

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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Job Tags

Full time, Work at office,

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