Job Description
Customer Service Representative – Remote (Colorado Residents Only)
Work from Home | $19/hr | 4–6 Month Contract
Are you a compassionate problem-solver who thrives in a fast-paced environment? Do you enjoy helping others navigate important services that impact their lives? A well-established health insurance organization is hiring Customer Service Representatives to assist with open enrollment inquiries – all from the comfort of your home!
⚠️ Please Note: This position is only open to residents of Colorado. Candidates must reside in the state to be considered.
What You’ll Be Doing:
As a vital part of the customer support team, you will:
Handle incoming calls in a high-volume call center environment
Assist customers with open enrollment inquiries, application statuses, and general questions
Provide support with enrollment changes (e.g., family status, plan selection)
Troubleshoot technical and process-related issues using internal tools
Accurately document interactions and outcomes in internal systems
Ensure compliance with state and federal guidelines
Maintain service, quality, and productivity standards
Perform additional duties as assigned
✅ What We’re Looking For:
To succeed in this role, you’ll need:
Colorado residency (required)
At least 1 year of call center experience
A minimum of 1 year of customer service experience (2–3 years preferred)
Strong communication skills – both verbal and written
High attention to detail and the ability to handle sensitive information
Comfort working independently in a fast-paced environment
Solid computer skills and the ability to quickly learn new systems
A quiet, dedicated home office space and a wired internet connection (Wi-Fi not permitted)
Ability to attend and actively participate in a 2–3 week remote training with excellent attendance
Bonus points if you’re familiar with Colorado Benefits Management System (CBMS)!
Job Details:
Pay Rate: $19/hour
Schedule: Full-time, Monday through Friday
Type: 4–6 month contract
Location: Remote (Colorado residents only)
We’re looking for individuals who are committed to seeing the assignment through to completion and demonstrate job stability in past roles. If you're ready to make a meaningful impact helping individuals through the enrollment process — apply today!
Company DescriptionHIRE CONNECTIONS serves primarily the greater Denver Metro area. We are locally based and a female-owned business. Our approach to employment is progressive by understanding the specific and personal needs of what makes a great CONNECTION.
With over 50 years of staffing experience and 10 years of continued growth within the life of Hire Connections, we will elevate your level of staffing expectations and career choice opportunities.HIRE CONNECTIONS serves primarily the greater Denver Metro area. We are locally based and a female-owned business. Our approach to employment is progressive by understanding the specific and personal needs of what makes a great CONNECTION. \r\n\r\nWith over 50 years of staffing experience and 10 years of continued growth within the life of Hire Connections, we will elevate your level of staffing expectations and career choice opportunities.
...Title: Library Assistant (Temporary Part-Time) Department: Libraries Campus : Hardin Valley Closing Date: Open Until Filled Type of Appointment: Temporary Part-Time Pay Rate: $16.00 per hour *If you are a PSCC Student...
.../Varicella (declinations may be accepted) Current Tdap and Flu vaccinations Must pass background check and drug screening Why Choose... ...staffing platform that makes finding per diem and travel nursing jobs fast, flexible, and frictionless. By eliminating traditional...
**This is a part time position and does require individual to be bilingual** If making a positive impact in the lives of others is a constant on your to-do list - you'll LOVE working with a team that puts people first. We're looking for a Service Support Specialist to...
...Customer Sales Representatives to join our team. This is a unique work-from-home opportunity to build a rewarding career by helping clients... ...: Enjoy the freedom to set your own schedule from your home office. Focus on Relationships: Work with warm leads exclusively,...
...our mission is to make intelligent agents ubiquitous. We help developers build mission-critical AI applications across the entire agent... ...while working close enterprise customers, developer end-users and internal stakeholders. Develop and implement key product features...