Job Description

Job Description

Job Description

Below is an overview of the duties and responsibilities you would take on in this role:

• Assist in problem-solving, addressing concerns of customers
• Attend/participate in company meetings as a representative of the DMV department.
• Ensure proper scanning of DMV forms into internal drive and database
• Follow-up regularly with pending items
• Maintain and respond with clearly written emails and provide excellent customer service internally and externally
• Maintain proper records and meet DMV deadlines
• Maintain/Check-In/Correct MSO’s locally and multi-state
• Obtain third party quotes
• Prepare all DMV forms required for each individual deal
• Prepare customer demand MSO/Title documents and provide to customers within DMV required time frames
• Review DMV Report(s) Daily
• Save incoming DMV documents to internal drive and database
• Scan and save DMV documents as outlined in the guideline

Minimum Job Requirements:

• High School Diploma or equivalent
• 6 months minimum DMV/dealership knowledge
• 2+ years clerical or administrative experience
• Computer Skills (Microsoft Office)
• Strong communication skills both orally and written
• DMV/dealership knowledge
• Detail oriented
• Assist with training others
• Ability to multi-task
• Extremely diligent in follow through
• Physical Requirements
• By lingo
• Job Type: Full-time

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