Front Desk Agent (Overnight) Job at The Hongkong and Shanghai Hotels, Limited, Beverly Hills, CA

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  • The Hongkong and Shanghai Hotels, Limited
  • Beverly Hills, CA

Job Description

Working alongside the Director of Front Office Operations at The Peninsula Beverly Hills, we are seeking an Overnight Front Office Agent who possesses a genuine warmth and sense of hospitality.

  • Work for an award-winning luxury hotel group
  • Learn and grow within a diverse multi-outlet property
  • Exceptional benefits package


Key Accountabilities
  • Warmly greet guests and assist them with check-in and check-out while maintaining luxury service standards
  • Act as the primary point of contact for guest inquiries, requests, and issues
  • Liaise with Housekeeping, Concierge, Valet, and other departments to ensure guest needs are met


General Requirements
  • Strong communication skills
  • Experience in customer service in a luxury hotel or other luxury customer service environment
  • An open and flexible schedule with the ability to work on the weekends and holidays
  • Knowledge of Opera system a plus


Benefits we offer:
  • 100% company-paid medical, dental and vision coverage
  • Paid time off
  • Complimentary employee meals
  • Complimentary car parking (onsite)
  • Complimentary bicycle parking (onsite)
  • Bus transit reimbursement

  • Complimentary uniform laundering
  • Discounted and complimentary room nights at The Peninsula Hotels
  • 50% restaurant discount


We are delighted to receive your resume for further consideration. To be eligible to apply, you must have a US work authorization. The pay rate for this position is $29.50 per hour.

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Job Tags

Hourly pay, Flexible hours, Night shift, Weekend work,

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