Job Description
Job Description
Job Title: General Manager – Murgado Ford of Chicago & Murgado Lincoln of Chicago
Location: Chicago, IL
Employment Type: Full-Time
About Murgado Ford of Chicago & Murgado Lincoln of Chicago
Murgado Ford of Chicago & Murgado Lincoln of Chicago are high-performance dealerships committed to delivering exceptional customer experiences across our Sales, Service, Parts, and F&I departments. We’re driven by a culture of integrity, continuous improvement, and measurable results. We seek a strategic, experienced automotive leader to drive growth and operational excellence.
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Position Summary
The General Manager is responsible for the overall leadership and daily operations of Murgado Ford of Chicago & Murgado Lincoln of Chicago. This role ensures all departments achieve business targets — including sales volume, profitability, customer satisfaction, and team performance — while maintaining a strong brand presence in the Chicago market.
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Key Responsibilities
\t•\tLead and oversee all dealership operations including Sales, Service, Parts, and Finance & Insurance, ensuring profitable performance and high customer satisfaction.
\t•\tRecruit, train, mentor, and evaluate department managers and key staff to maintain a high-performing leadership team.
\t•\tEstablish departmental goals (monthly, quarterly, annual) in alignment with dealership strategy and monitor progress.
\t•\tDevelop and implement operational plans, strategies, and initiatives to grow revenue and market share.
\t•\tManage financial performance including profit and loss, expense control, and inventory optimization.
\t•\tEnsure compliance with relevant automotive retail regulations, manufacturer standards, and internal policies.
\t•\tAct as a public ambassador for the dealership, fostering strong community and manufacturer relationships.
\t•\tLead with a customer-centric focus, ensuring excellence in customer service across all touchpoints.
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Qualifications
\t•\tMinimum 5+ years of leadership experience in automotive dealership operations, preferably in a General Manager or senior management role.
\t•\tProven track record of achieving sales, profitability, and customer satisfaction goals.
\t•\tStrong financial acumen with experience managing P&L and operational budgets.
\t•\tExcellent leadership, communication, and team development skills.
\t•\tDeep understanding of automotive sales processes, fixed operations, and customer service standards.
\t•\tBachelor’s degree in Business, Management, or a related field preferred (or equivalent experience).
\t•\tValid driver’s license and acceptable driving record.
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What We Offer
\t•\tCompetitive compensation package commensurate with experience
\t•\tPerformance-based incentives and bonuses
\t•\tMedical, Dental, Vision insurance
\t•\t401(k) with employer match
\t•\tPaid time off and holidays
\t•\tOpportunities for career advancement within the Murgado Automotive Group
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Apply: Send your resume and cover letter highlighting relevant automotive leadership experience to careers@murgadofordchicago.com or apply via our careers page.
Job Tags
Full time,