Patient Advocate Job at Aspire Fertility Austin, Addison, TX

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  • Aspire Fertility Austin
  • Addison, TX

Job Description

Overview Join to apply for the Patient Advocate role at Aspire Fertility Austin . The Patient Advocate will be responsible for the efficiency, accuracy and professionalism of the front desk, providing exemplary customer service while scheduling appointments, answering multi-line phones and emails, and directing patients and inquiries appropriately. The Patient Advocate works in a collaborative relationship with the front desk team and with other departments and employees. Responsibilities Answering phone and directing calls or assisting patients as appropriate, handling and managing the continuous flow of information between the lab, onsite physician and other staff while adhering to standards of patient care and privacy. Schedule and confirm patient appointments, check-ups and physician referrals. Answer telephones and direct calls to appropriate staff. Greet visitors, ascertain purpose of visit, and direct them to appropriate staff. Compile and record medical charts, reports, and correspondence. Interview patients to complete insurance and privacy forms. Performs other duties/special projects and tasks as assigned. Qualifications High School Diploma or equivalent required; Medical Assistant or Bachelor's degree preferred. At least one year of administrative medical office experience strongly preferred. Experience with Electronic Medical Record (EMR) system strongly preferred. Fertility experience is preferred. Benefits Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. A free or low-cost employee-only healthcare coverage option is also available. Family Building Support: Fertility benefits, adoption assistance, and surrogacy support. Paid Parental Leave: Generous maternity, paternity, and partner leave. Plenty of Paid Time Off: 18 days of PTO annually and 11 paid holidays, including one floating holiday. Retirement Ready: 401(k) plan with company match and full vesting after 2 years. Lifestyle Spending Account: Reimburse expenses that boost well-being. Health Savings Account (HSA): Employer contributions to your HSA with every paycheck (eligibility applies). Rewards for Connections: Employee Referral Program. Growth Opportunities: Continuing education reimbursement and dedicated time off for professional development. Premium Calm Health Subscription: Free Calm Health app subscription. Emotional & Work-Life Support: EAP with SupportLinc for emotional well-being and work-life resources. Additional Coverage Options: Accident, Critical Illness, Hospital Indemnity, and Pet Insurance. Seniorities & Employment Seniorities level: Entry level Employment type: Full-time Job function: Health Care Provider Industries: Medical Practices #J-18808-Ljbffr Aspire Fertility Austin

Job Tags

Full time, Work at office,

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