Job Description

Join the Nates on Marsh Management Team!

Here at Nate’s on Marsh, our guiding principles are honesty, quality, consistency, and world-class service. These values drive every decision we make. With a rich background in fresh food marketing and a passion for innovation, we strive to make Nate’s on Marsh more than just a dining destination. Our mission is to create an experience that fosters a sense of community like no other establishment can.

We are seeking an experienced and results-driven Restaurant Manager to lead our team and drive operational success.

Job Summary:

The restaurant manager will oversee daily operations, manage staff, and ensure the company meets its financial goals. This role requires strong leadership, strategic thinking, and excellent problem-solving skills. Candidates with bilingual proficiency are encouraged to apply.

Key Responsibilities:

• Ensure exceptional service standards, guest satisfaction, FOH operations, training, and guest engagement

• Lead onboarding, develop + deliver training materials, provide ongoing coaching, ensure service standards are up to par

• Act as maître d’, engage with guests, manage reservations and seating flow, handle service recovery

• Create + manage scheduling, hire needed talent, document disciplinary issues, foster culture of accountability and respect

• Curate + update wine list, lead staff wine education/tastings, maintain distributor/industry relationships

• Oversee FOH inventory, maintain manager’s log, complete EOD reports, refine systems, report compensations

• Plan, coordinate, and execute events/private dining, set FOH sales goals and KPIs, improve revenue strategies

• Use SOPs for training, apply them in FOH operations, and work with operations manager to develop updates.

• Apply menu updates and monitor performance (best sellers, low performers)

• Communicate daily with staff, guests, and ownership through logs and EOD reports. Attend weekly meetings with management and ownership

• Oversee FOH supply needs and communicate with ops manager on what we need to order

• Report FOH maintenance issues to Ops, and assist as needed

• Be visible during service, lead by example, identify improvement opportunities, communicate with ownership.

• Oversee daily business operations and ensure efficiency.

• Develop and implement business strategies to drive growth and profitability.

• Lead, mentor, and motivate the team to achieve performance targets.

• Ensure compliance with company policies and industry regulations.

• Improve customer satisfaction and maintain high service standards.

• Identify market trends and opportunities to enhance business success.

• Build and maintain relationships with vendors, clients, and stakeholders.

Qualifications & Skills:

• Proven experience as a General Manager or in a similar leadership role.
• Strong business acumen with a track record of driving results.
• Excellent leadership, communication, and decision-making skills.
• Ability to manage multiple tasks and prioritize effectively.
• Proficiency in Outlook, Excel, Microsoft Office, Adobe Creative Cloud.

Bilingual skills are an advantage to this role

Why Join Us?

• Opportunity to lead a dynamic and growing team.
• Supportive company culture focused on innovation and excellence.

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