Job Description

Company Overview

Four Hundred is a private, membership-based community of innovators, visionaries, and industry leaders. Since our founding in 2007, we have earned a reputation as one of the most respected names in luxury travel and hospitality, known for our meticulous attention to detail and results-driven approach. With a carefully cultivated network spanning over 140 countries and across diverse industries, we seamlessly blend global reach with a national presence and local expertise. Whether its navigating complex challenges or creating extraordinary experiences, our commitment to excellence ensures we deliver unparalleled value to our members.

Location: Hybrid (New York, NY) or Remote

Job Title and Type

Senior Travel Consultant Full?time

Seniority Level

Mid?Senior level

Job Function

Management and Manufacturing (Hospitality)

Responsibilities

• Consult (on email or phone) on all member travel requests, including advising members regarding destinations, cultures, customs, weather, and activities.
• Book and coordinate transportation (air, train, car, boat, etc.), accommodations, insurance, tours, and activities.
• Create trip itineraries through AXUS Travel App.
• Coordinate with the Hospitality department to ensure lifestyle suggestions are offered and reservations are confirmed in the itinerary.
• Stay current on new travel industry trends.
• Network within the travel industry.
• Reconfirm all aspects of trip itineraries, no matter how big or small.
• Attend conferences as scheduled by the Head of Travel.
• Create destination guides.
• Confirm logistical requests separate from trip itineraries.
• Maintain current records of bookings, payments, transactions, phone calls, emails, CRM activity, and meetings.

Qualifications

• At least five years of experience as a Senior Travel Advisor.
• Strong consulting and interpersonal skills.
• Excellent verbal and written communication skills.
• Detail?oriented and highly organized, with strong prioritization and time?management skills.
• Proven track record of success.
• Understanding of the luxury, leisure travel market.
• Ability to book air/hotel/cars/etc. in the Sabre reservation system.
• Understanding of financial processes within the travel industry invoicing, processing refunds, pre?paying hotels and tours.
• Ability to handle travel issues, conflicts, complaints, cancellations, and rescheduling.
• Working knowledge of world geography.

Salary and Benefits

Salary Range: $75,000 - $85,000.

After 90 Days Of Employment, Employees Are Eligible For

• Company?paid medical and dental benefits.
• Company?matched 401(k), up to 6% of salary matched by Four Hundred.
• Paid time off (per year): 12 vacation days, 9 bank holidays, 6 sick days.
• $75 per month stipend toward phone bill coverage.

After First Year Of Employment, Employees Are Eligible For

• Annual incentive bonus, 3% of annual base salary.

Equal Employment Opportunity Statement

At Four Hundred, we are committed to fostering an inclusive, respectful, and equitable work environment. We make all employment decisions without regard to race, color, religion, sex, gender identity, age, disability, marital status, national origin, or any other protected class under applicable law. Discrimination and harassment of any kind will not be tolerated. We believe that diversity in backgrounds, identities, and perspectives makes our organization stronger and more effective. This policy applies to all employees, interns, applicants, and contractors.

Note: Applicants must be authorized to work in the U.S.

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