Job Description

Overview

Start your career at Taco Bell and be part of a team that supports your success. We provide the tools and resources for your growth. Your success is important to us, and we're here for you!

The General Manager is the leader of the team who establishes the tone of the work environment, and the level of customer hospitality. The General Manager is responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience.

Responsibilities

• Drive excellent customer service and maintain company standards.
• Ensure Crew Members and Shift Supervisors complete all assigned duties and serve safe, quality food in a friendly manner.
• Analyze sales, labor, inventory, and controllables on a continual basis and take corrective action to meet or achieve margin and sales growth targets.
• Oversee a team of associates in a fast-paced environment while ensuring that all proper food safety precautions are satisfied.
• Manage the restaurant budget and financial plans.
• Engage in clear, consistent communications with field leadership and restaurant staff on a frequent basis.
• Build an effective team through training and development; provide meaningful and timely performance feedback.
• Ensure food safety, quality, and sanitation, including receiving shipments and maintaining proper storage of ingredients and supplies.
• Oversee periodic health, safety, and security audits and initiate corrective action as necessary.
• Ensure the facility and equipment are maintained to Taco Bell standards.
• Follow proper opening and closing procedures.
• Maintain guest and employee safety.

Minimum Qualifications

• 18 years or older
• Obtain a food handlers certificate according to state or local requirements
• Legally authorized to work in the United States
• Must have reliable transportation
• Maintain a professional appearance and good hygiene standards
• Ability to work flexible hours, arrive to work on time and be dependable
• 2 years quick service & fast-food restaurant experience

• 2 years food management experience (Preferred)
• 2 years drive-thru experience (Preferred)

Requirements

• Ability to contribute to the team and maintain a positive attitude and strong work ethic
• Demonstrate a friendly attitude and great customer service skills
• Ability to pay attention to detail, cope with pressure and remain calm when challenging situations arise
• Act in a friendly, courteous, and helpful manner with guests and employees
• Strong verbal, reading, and math skills
• Communicate ideas, suggestions, and concerns in a constructive and professional manner
• Make timely decisions to meet guest and business needs appropriately
• Ability to make quick and appropriate decisions
• Take ownership and responsibility to solve problems

Physical Requirements

• Able to lift 10-40 pounds, reach with arms and hands, stand, and walk for long periods

Disclaimer

Disclaimer: You are applying to Cotti Foods Group, a franchisee of Taco Bells Corp. Franchisees are independent business owners who set their own wage and benefits programs that can vary among franchises.

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