Job Description

Job Description

The Wellness Coach will assist consumers with accessing needed community services (medical, psychological, substance use, vocational, food, clothing, etc.) through the development of a referral network, referrals, and follow up.

Essential Duties & Responsibilities:

• Provide case management to assigned caseload
• Develop and monitor individual service plans in conjunction with consumers
• Assist consumers with problem solving and crisis intervention
• Accompany consumers on medical, psychiatric, and public benefit appointments, as necessary
• Act as advocate for consumers as appropriate; encourage and support self-advocacy
• Identify problems in daily living skills; provide hands-on assistance and/or referral as needed
• Support facilities staff in ensuring maintenance of apartment standards as required by funders
• Provide supportive counseling to consumers as needed
• Conduct regular home and hospital visits, as necessary
• Maintain strong working relationships with all therapeutic support services to ensure quality of care
• Document all services in compliance with program standards
• Assist with moves with consumers and staff; may include lifting, packing, and cleaning
• Work as a member of the social service team to develop off-site recreation, socialization, educational, and skill-building activities to promote community inclusion and integration
• Serve as liaison to community-based services and groups, including civic, social service, government, and business organizations
• Participate in ongoing individual and group supervision, team meetings, case conferences, division meetings, and trainings
• Adhere to on-call system to facilitate crisis intervention, emergencies, and other situations that require immediate action
• Perform other duties as assigned

Qualifications

Required Education and Experience

• Bachelor’s degree in Social Work or a related human services field with two years of relevant experience, or equivalent background
• Minimum 2 years’ experience working with individuals with mental illness, substance use issues, and/or a history of homelessness, or 2 years in the human services field
• Experience in group work, tenant organization, case management, referral, and/or community outreach strongly preferred
• Experience or training in peer counseling or advocacy preferred
• Proficiency in common computer programs, including email, Microsoft Word, Excel, PowerPoint, and Windows

Preferred Qualifications and Skills

• Bilingual English/Spanish preferred

Pay: $50,000.00 - $55,000.00 per year

Location: Bronx, NY (Onsite)

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