Job Description

About this opportunity:

As a Sales Account Manager on our software team, you will play a crucial role in building and maintaining customer relationships. You will be responsible for understanding our clients' needs, aligning our products and services with their goals, and ensuring their success with our solutions. This role requires excellent communication skills and a proactive approach to account management.

GoEngineer is a provider of the most compelling design platforms in the industry, deploying engineering software and 3D Printing technology to make the design process innovative, efficient, and intelligent.

Your key contributions in this role will be:

1. Sales and Revenue Growth:
   • Meet or exceed monthly, quarterly, and annual unit and profit targets.
   • Identify opportunities for upselling and cross selling our products and services.
   • Collaborate with other departments to drive revenue growth within accounts.
2. Customer Relationship Management:
   • Develop and maintain strong, long-lasting relationships with key clients.
   • Understand each client's unique business challenges and objectives.
   • Act as the primary point of contact for client inquiries and escalations.
3. Account Planning:
   • Create and implement account plans to identify growth opportunities.
   • Collaborate with clients to align GoEngineer solutions with their strategic initiatives.
   • Monitor industry trends and competitive landscape to inform account strategies.
4. Customer Success:
   • Ensure clients are satisfied with GoEngineer solutions and services.
   • Address and resolve any issues or concerns promptly.
5. Reporting and Documentation:
   • Maintain accurate records of client interactions and account status in NetSuite.
   • Prepare reports and presentations for management and clients.

We are looking for candidates with the following qualifications:

• Bachelor’s degree in engineering, business administration, or related field preferred, or equivalent experience
• 2+ years’ Sales experience in Manufacturing, Information Technology, or Computer Software industry
• Sales experience with CAD software, preferably SOLIDWORKS, solutions preferred.
• Strong communication, negotiation, and interpersonal skills.
• Ability to understand and articulate complex technical concepts to non-technical stakeholders.
• Exceptional problem-solving and analytical skills.
• Self-motivated with a proactive approach to account management.
• Strong organizational and time-management abilities.
• Ability to travel as required.

Competitive Compensation Includes:

The role is full-time, and the candidate would ideally be located within the St. Louis area, though qualified candidates elsewhere would also be considered.

Base pay is $55,000 annual salary, plus uncapped commission structure with expected first year OTE exceeding $100,000.

More about what GoEngineer offers:

At GoEngineer, we understand that our value comes from our employees, and we celebrate and respect their unique experiences. We are working to build a culture where both our employees and customers are centered in the work we do, and employees feel welcomed as they are from the first day.

Generous Benefits Include:

• Participation in GoEngineer's unlimited PTO program from day one of employment.
• 401(k) Plan that includes up to a 6% company match, 100% vested day one.
• Choice of Traditional PPO or High-Deductible Medical plans, and corresponding FSA or HSA accounts.
• Generous HSA Contribution with participation in the High-Deductible Health Plan.
• Employer paid Life Insurance policy, optional Supplemental Life available.
• Employer paid Short-Term and Long-Term Disability Benefits.
• Dental, Vision, and other Ancillary benefits.

Job Tags

Similar Jobs